Policies

Refund policy

If you receive a damaged, broken or incorrect item please contact us immediately at support@naturesagent.com with your order details and or correct info

Return Policy

Due to the nature of our products we do not accept returns of any kind. All sales are final

Cancellation Policy

 Cancellations are accepted only if shipping has not occurred. However if your order has already obtained shipping info you are unable to cancel your order

Processing

All orders are processed within 1 - 3 business days. Excluding weekends and holidays. Pleases note that processing time is separate from shipping time. We process orders within listed timeframes prior to shipping. 

Shipping Time

Depending upon location orders take 2 - 5 days International 5 - 10 days (subject to change)

We are not responsible for incorrect or invalid addresses. Please ensure that all info is correct upon purchase. If you notice any error please contact us immediately to update the order. Once your order has been shipped we can not modify any information.